Incidents and maintenance reported on status page for CyberVadis https://status.cybervadis.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ad35c927f79d30e25bae6eeefbb924d4.png https://status.cybervadis.com/ en https://status.cybervadis.com/incident/755251 Wed, 29 Oct 2025 20:50:00 -0000 https://status.cybervadis.com/incident/755251#147f1867fa143bd6c4249e3638091f0f06caca29d73a6c4d86b25c5b4f82d03f Incident The incident caused by our cloud provider (Microsoft Azure) is now resolved. All platform functionalities are stable and operating normally. We apologize for the disruption. https://status.cybervadis.com/incident/755251 Wed, 29 Oct 2025 17:47:00 -0000 https://status.cybervadis.com/incident/755251#5f3cf2a30ce85d7323d16704fbfc12008098018fb0e714a60cee45773e75a472 Incident Our team deployed a workaround and restored access to login services. cybervadis.com and help.cybervadis.com are still affected. https://status.cybervadis.com/incident/755251 Wed, 29 Oct 2025 15:54:00 -0000 https://status.cybervadis.com/incident/755251#95ba8b0980b393fa60689be4b9a962cf49dbaa9268100691002f2ba115890434 Incident We've identified the cause: a widespread issue with our cloud provider, Microsoft Azure. Our team is monitoring their fix and exploring workarounds. We apologize for the disruption. https://status.cybervadis.com/incident/755251 Wed, 29 Oct 2025 15:46:00 -0000 https://status.cybervadis.com/incident/755251#73aaf13ad3e17bacf92e89f9edaed734728312c4dccf1902d75bb89017e94e34 Incident We are investigating reports of intermittent slowness and errors on the platform. Our team is working to identify the root cause and restore service. We will provide an update shortly. https://status.cybervadis.com/incident/740466 Thu, 09 Oct 2025 12:50:00 -0000 https://status.cybervadis.com/incident/740466#d552b93e2b2ab6a380de52731881d2ca6f5c1efc4e6bca619ac3ec48e2152035 Incident The issue with slow performance and login errors has now been resolved. The underlying network problem with our cloud provider has been fixed, and all systems are now fully operational. Thank you for your patience. https://status.cybervadis.com/incident/740466 Thu, 09 Oct 2025 08:19:00 -0000 https://status.cybervadis.com/incident/740466#a1a79156df8ad02484e847377d722871ab4213cc566b1f1c9147503529d7d1d6 Incident We are aware of an issue causing slow page loads and login problems for some users. This is linked to a broader network problem with Microsoft Azure. We are monitoring their status and will provide updates as we have them. https://status.cybervadis.com/incident/735540 Wed, 01 Oct 2025 07:35:00 -0000 https://status.cybervadis.com/incident/735540#9d8e772be702a5d55bebe47f3ecc3b0ae884df61e49b4bf9ced83aca32fe4292 Incident On October 1st, 2025, between 2:00 AM and 9:25 AM CEST, some users experienced errors when attempting to log in. This issue has now been fully resolved, and all services are operating normally. The root cause was related to an update in Auth0 - a 3rd party authentication and authorization platform used by CyberVadis. We apologize for any inconvenience this may have caused. https://status.cybervadis.com/incident/735540 Wed, 01 Oct 2025 00:16:00 -0000 https://status.cybervadis.com/incident/735540#8a850ca4da18eda9a919e3cd2d4b33b02c09ba720d3b5acf0b5d7adb5cd14bef Incident Status: Investigating Components Affected: Login, Authentication We are currently investigating an issue causing login failures for our users. You may experience errors when attempting to access your account. Our engineering team is actively working to identify the root cause and restore service as quickly as possible. We will provide another update as soon as more information becomes available. We apologize for the inconvenience.